Disclaimer
Medical knowledge and best practice evolve continually. Practice, treatment, and laboratory test ordering are, therefore, dynamic. Practitioners, relying on their own experience and knowledge of the patient, are responsible to make diagnoses and monitor patient health status.
Online Privacy Policy
ARUP Laboratories Privacy Statement
ARUP Laboratories (ARUP), an enterprise of the University of Utah and its Department of Pathology, is a national reference laboratory and a worldwide leader in innovative laboratory research and development. ARUP is committed to protecting the privacy of every person who visits its sponsored websites so that each person will feel as comfortable as possible using its services.
Our Online Privacy Policy describes what information we collect online, how we protect it, and what choices you have about how that information is used. We urge you to read this Online Privacy Policy carefully so that you will understand the privacy standards used to ensure the security and confidentiality of your information. Should you have any questions about this policy or our privacy practices, please e-mail us at ARUPcompliance@aruplab.com or write to us at: ARUP Laboratories attn. Privacy Officer, 500 Chipeta Way, Salt Lake City, UT 84108.
What Personal Information We Collect
ARUP will collect information that identifies you (personal information) online only when you voluntarily provide it to us through our site. We may collect information that will allow you to establish a username and password. For example, when you choose to register on our site, we may ask you to provide some personal information, such as your first and last name, telephone number, and/or e-mail address. In addition, we may collect information that you voluntarily provide to us through responses to questionnaires, such as customer satisfaction surveys.
How We Use Personal Information We Collect
We typically use information you provide to (1) make available to you the services and products you request, (2) assist you with your questions about our services or use of our web site, or (3) analyze use for statistical purposes,which allows us to improve our services. We may publish your name on our website upon completion of certain surveys that are associated with a promotional prize drawing. If you would like to opt-out from having your name published or from receiving e-mails regarding our services, please e-mail us at ARUPcompliance@aruplab.com.
Disclosure of Personal Information to Third Parties
We will not give, sell, rent, loan or otherwise disclose any personal information to any third party, unless (1) you have authorized us to do so, (2) we have contracted with the third party to help manage and optimize our Internet business and communications, (3) we are legally required to do so, for example, in response to a subpoena, court order, or other legal process, or (4) it is necessary to do so in order to protect and defend the rights or property of this web site.
Collection, Use and Disclosure of Non-personal Information
Information Automatically Collected and Stored
As with almost any site you visit on the Internet, ARUP collects non-personal information from its users. ARUP's sites automatically store the following information during your visit:
- The Internet location (IP address)
- Which pages were last visited
- The date and time of the visit
- The software used to visit our site
The information collected is not associated with your name or any other information you voluntarily provide. We may share aggregate, non-personal information about web site usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.
Cookies
Cookies are small text files that a web site transfers to your computer's hard drive to record certain information about your visit. We may use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you. We also may use cookies to keep track of information about your current “session” which will be discarded as soon as you log out or close your Web browser. You can choose to disable your cookies; however, doing so will prevent you from utilizing some of the services offered on ARUP's websites.
Web Beacons
Web beacons are tags that record a visit to a particular web page and are often used in conjunction with a cookie to produce specific profiles of user behavior. We may use web beacons to help us learn specific, non-personal information about our users, such as which pages they visit most often.
How We Protect Information Online
It is our policy to protect your personally identifiable information (PII) against unauthorized access or release. All of the PII you provide to us is handled through a Secure Socket Layer (SSL). SSL is a leading Web technology that encrypts your account information. Please exercise caution when sending sensitive information via e-mail as e-mail messages do not have the security features that are built into our web site.
In addition, we have procedures that limit the access of employees and contractors of ARUP to personal information to only those who have a need to know. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, mandatory training programs, and internal policies on data privacy and corporate integrity. We take appropriate disciplinary measures to enforce employee privacy responsibilities.
Links to Other Sites
As a convenience to our site visitors, ARUP's web site contains links to a number of sites that may provide useful information. Links contained on the ARUP website which transfer you to a non-ARUP site are not maintained by ARUP and may contain different information and/or different privacy policies from those of ARUP. You may wish to review the privacy policies of these web sites and/or receive specific information regarding that site's privacy policies and procedures after leaving ARUP's site. ARUP is not responsible for the content or privacy practices of a non-ARUP web site. ARUP does not control, or have any input into, whether Internet-linked sites use or accept cookies on their sites.
Children's Access
ARUP is committed to the protection of children's privacy, security, and safety. Our web sites are created for an adult audience and are not designed or intended to attract children in any way. We do not knowingly solicit, collect, or accept any information from children on this web site.
Copyright
All information contained on this web site is copyright protected, unless otherwise noted. Information may be reprinted and/or downloaded for personal use only. Permission to reprint or electronically reproduce any document or graphic in whole or in part for any non-personal or commercial use is prohibited unless prior written consent is obtained from the respective copyright holder(s).
Your Consent
By visiting and using ARUP's web site and the contents therein, you consent to the collection, use, and disclosure of information as described in this policy.
Changes to this Privacy Policy
ARUP may alter or make changes to this privacy policy from time to time when developments occur and/or technology improvements are implemented. When changes are made, we will update our privacy policy and notices. Please review this page periodically to ensure that you are aware of any such updates.
How to Contact Us
ARUP welcomes feedback and questions regarding our privacy policy. If you need further information or have questions regarding this privacy policy, please e-mail us at: ARUPcompliance@aruplab.com.
Policy terms last updated: September 12, 2006
Effective Date: September 21, 2006
For questions, write to 
